Dumb User Interaction
And by that I mean, the interaction is dumb, not the user. Since I was the user, I think that goes without saying.
Anyway, earlier this week AMEX sent me a survey request, since I used their tool at work to book travel to Seattle last week. And since my back kept me awake all night before, I had a low tolerance for dumbness. So I got this survey, and I thought I would share the answers.
Moral: Don’t ask dumb questions.
I hope it helps them.
